TBYB Program Participation Terms

The Haus of Hue | The Haus Tries

Last updated: 11/5/2025

The Haus of Hue (“we,” “us,” “our”) provides hotels, spas, and hospitality businesses the opportunity to offer Try Before You Buy (TBYB) skincare kits to guests. Participation in this program requires agreement to the following terms:

1. Program Overview

The TBYB Program allows hotels and spas to offer Haus of Hue sample kits to guests. Guests may then purchase full-size products through a QR code assigned to your location.

2. Display Requirements

Participants agree to:

Display TBYB kits in approved areas such as spa check-in, treatment rooms, or retail counters
Keep all product display areas clean and well-lit
Ensure that Haus of Hue-branded messaging is visible
Maintain accurate inventory counts

3. Staff Training

Participants agree to:

Allow Haus of Hue to provide virtual product training
Ensure staff understand the benefits of each skincare product
Train frontline staff on the QR code purchase process
Maintain product integrity (no tampering, mixing, or opening full-size retail items)

4. Product Handling & Storage

Store products in a cool, dry environment
Rotate inventory as recommended
Notify Haus of Hue of damaged or defective kits

5. QR Code Purchases

All guest purchases occur via QR code
You may not manually charge guests for Haus of Hue full-size retail products unless approved as a wholesale partner
QR code sales are associated with your location and tracked for commission/credit

6. Returns & Refunds

Guests return items directly to Haus of Hue’s U.S. address
Hospitality partners do not process returns or refunds

7. Marketing Usage

Participants agree to:

Use Haus of Hue marketing materials as provided
Not alter or recreate brand assets without written permission
Allow Haus of Hue to share the partnership publicly (unless requested otherwise)

8. No Resale of TBYB Kits

TBYB kits are samples only and may not be resold.

9. Termination

We may suspend or terminate partnership if:

Kits or marketing materials are misused
Products are resold
Hotel/spa fails to uphold brand standards
QR code system is tampered with

10. Agreement

By participating in the TBYB Program, the hotel or spa acknowledges and agrees to all terms listed above.